From 1 July 2020 Indonesian value-added tax (VAT) applies to sales of digital products supplied by foreign businesses to Indonesian consumers.

Examples of these sales include downloading or streaming of apps, books, computer software, games, magazines, movies, music, and newspapers, as well as the subscription of such products. Online services such as advertising, design, marketing, and video conferencing services are also examples of digital products covered by this measure.

Overseas businesses that make sales like those described above and meet certain criteria will be appointed as VAT collectors by the Indonesian Government and be responsible for:

  • charging VAT on sales of digital products

  • making a monthly payment to the Indonesian Government, and

  • submitting a quarterly VAT return to the Indonesian Directorate General of Taxes (DGT)

The criteria to be appointed as VAT collectors are:

  • the value of transactions with buyers in Indonesia exceeds IDR 600,000,000.00 in 1 year or IDR 1,000,000.00 in 1 month; and / or
  • the amount of traffic or access in Indonesia exceeds 12,000 in 1 year or 1,000 in 1 month.

The applicable VAT rate is 11 percent. This means the VAT amount on a taxable sale will be 1/11th of the price the Indonesian customer pays.

Who charges VAT

Sellers of digital products who might need to charge Indonesian VAT include:

  • overseas merchants or online retailers who sell digital products to Indonesian consumers
  • overseas operators of online marketplaces who supplies digital products to Indonesian consumers
  • Indonesian operators of online marketplaces who supply foreign digital products to Indonesian consumers

A customer is considered Indonesian if the customer:

  • provides an Indonesian billing address or mailing address for his account with the seller
  • uses payment facilities such as credit or debit cards issued by Indonesian financial institutions, and/or
  • places orders using Indonesian IP addresses or country calling code.

More information about:

Merchants or Online Retailers

If you sell digital products directly to Indonesian consumers, you might be required to inform the DGT so you can be appointed as a VAT collector.

For sales made through an online marketplace and the marketplace's operator has been appointed as a VAT collector, the operator will be responsible for the VAT on these sales.

If the marketplace operator has not been appointed as a VAT collector, you will need to inform the DGT.

The obligation to charge VAT commences the month following your appointment as a VAT collector.

All VAT collected during a month must be paid to the Indonesian Government by the payment due date which is the end of the following month.

A quarterly VAT return must be submitted by the filing due date, which is the end of the month following the end of the quarter.

Example:

MovieStreaming Ltd, a merchant in the United Kingdom, satisfies the threshold requirements, and the Director-General of Taxes on 10 July 2020 appoints MovieStreaming Ltd. as a VAT collector.

From 1 August 2020 all sales made by MovieStreaming Ltd to Indonesian customers are taxable sales.

On 1 August 2020, Nadya, an Indonesian customer buys a digital product from MovieStreaming Ltd. The seller must charge Nadya a price that includes the VAT. If the price of the product before VAT is $30, then MovieStreaming Ltd. should charge Nadya $33 which includes a $3 VAT component.

MovieStreaming Ltd. must pay the VAT it collects in August 2020 by the payment due date, which is the end of the following month namely 30 September 2020.

The VAT collector must also submit its VAT return for August to September 2020 in the quarterly report (period July to September 2020) by the filing's due date, which is the end of the following month namely 31 October 2020.

Online Marketplace Operators

An online marketplace operator is an entity which provides the electronic communication service that allows overseas merchants to make sales of digital products to Indonesian customers.

Examples of online marketplaces are online marketplace websites and mobile application stores.

If you operate such service, you might be liable to charge Indonesian VAT on sales made to Indonesian consumers through your service.

Example:

Top Games Ltd., a merchant in China, satisfies requirements to be appointed as an Indonesian VAT collector. It sells its games through Global Store, a United States online marketplace.

Global LLC the marketplace operator has been appointed as an Indonesian VAT collector.

Fajar, an Indonesian customer, uses Global Store marketplace to buy a digital product from Top Games Ltd. The price of the product before taxes is $20.

Global LLC is responsible for the VAT on the sales, and must, therefore, charge Fajar $22 including $2 in VAT.

Top Games Ltd. is not responsible for any VAT payable on the sale.

 

Your obligations as VAT collector

An appointed VAT collector must charge Indonesian VAT on sales of digital products to Indonesian consumers.

You must begin to charge VAT on sales you make from the first day of the month following your appointment as a VAT collector.

The applicable VAT rate is 11 percent of the pre-tax amount.

The amount of VAT you collected during a month must be paid to the Indonesian Government by the end of the following month.

You are required to submit a quarterly VAT return by the end of the month following the end of the quarter.

In special cases, the Director-General of Taxes may require a VAT collector to furnish a more detailed report covering a period of one calendar year.

 

Other Resources


 

List of VAT Collector:

No

VAT Collector

Lastest Update

1

AMAZON WEB SERVICES, INC.

19/02/2025

2

GOOGLE ASIA PACIFIC PTE. LTD.

19/02/2025

3

GOOGLE IRELAND LIMITED

19/02/2025

4

GOOGLE LLC

19/02/2025

5

SPOTIFY AB

19/02/2025

6

APPLE DISTRIBUTION INTERNATIONAL LIMITED

19/02/2025

7

TIKTOK PTE. LTD.

19/02/2025

8

THE WALT DISNEY COMPANY (SOUTHEAST ASIA) PTE. LIMITED

19/02/2025

9

AMAZON.COM SERVICES LLC

19/02/2025

10

AUDIBLE, INC.

19/02/2025

11

ALEXA INTERNET

19/02/2025

12

AUDIBLE LIMITED

19/02/2025

13

META PLATFORMS IRELAND LIMITED

19/02/2025

14

META PLATFORMS TECHNOLOGIES IRELAND LIMITED

19/02/2025

15

FACEBOOK TECHNOLOGIES INTERNATIONAL LIMITED

19/02/2025

16

PCCW VUCLIP (SINGAPORE) PTE. LTD.

19/02/2025

17

SKYPE COMMUNICATIONS SARL

19/02/2025

18

MOJANG AB

19/02/2025

19

LINKEDIN SINGAPORE PTE. LTD.

19/02/2025

20

MICROSOFT IRELAND OPERATIONS LIMITED

19/02/2025

21

TWITTER ASIA PACIFIC PTE. LTD.

19/02/2025

22

TWITTER INTERNATIONAL COMPANY

19/02/2025

23

ZOOM VIDEO COMMUNICATIONS, INC.

19/02/2025

24

MCAFEE IRELAND LTD.

19/02/2025

25

PT JINGDONG INDONESIA PERTAMA

19/02/2025

26

PT SHOPEE INTERNATIONAL INDONESIA

19/02/2025

27

NOVI DIGITAL ENTERTAINMENT PRIVATE LIMITED

19/02/2025

28

ALIBABA CLOUD (SINGAPORE) PRIVATE LIMITED

19/02/2025

29

GITHUB, INC.

19/02/2025

30

MICROSOFT CORPORATION

19/02/2025

31

MICROSOFT REGIONAL SALES PTE. LTD.

19/02/2025

32

UCWEB SINGAPORE PTE. LTD.

19/02/2025

33

TO THE NEW PRIVATE LIMITED

19/02/2025

34

CODA PAYMENTS PTE. LTD.

19/02/2025

35

NEXMO INC.

19/02/2025

36

CLEVERBRIDGE AG

19/02/2025

37

HEWLETT PACKARD ENTERPRISE COMPANY

19/02/2025

38

IBM CLOUD INTERNATIONAL B.V.

19/02/2025

39

PT BUKALAPAK.COM

19/02/2025

40

PT ECART WEBPORTAL INDONESIA

19/02/2025

41

PT TOKOPEDIA

19/02/2025

42

PT GLOBAL DIGITAL NIAGA

19/02/2025

43

VALVE CORPORATION

19/02/2025

44

BEIN SPORTS ASIA PTE LIMITED

19/02/2025

45

ETSY IRELAND UNLIMITED COMPANY

19/02/2025

47

TENCENT MOBILE INTERNATIONAL LIMITED

19/02/2025

48

SNAP GROUP LIMITED

19/02/2025

49

NORDVPN S.A.

19/02/2025

50

EBAY MARKETPLACES GMBH

19/02/2025

51

IMAGE FUTURE INVESTMENT (HK) LIMITED

19/02/2025

52

AMAZON.COM.CA, INC.

19/02/2025

53

DROPBOX INTERNATIONAL UNLIMITED COMPANY

19/02/2025

54

PT DUA PULUH EMPAT JAM ONLINE

19/02/2025

55

NEXWAY SASU

19/02/2025

56

BRIGHT MARKET LLC

19/02/2025

57

PT FASHION MARKETPLACE INDONESIA

19/02/2025

58

BOLD LLC

19/02/2025

59

HIGH MORALE DEVELOPMENTS LIMITED.

19/02/2025

60

ACEVILLE PTE LTD.

19/02/2025

61

WETRANSFER B.V

19/02/2025

62

CHEGG, INC

19/02/2025

63

BOOKING.COM B.V

19/02/2025

64

EA SWISS SARL

19/02/2025

65

ELSEVIER B.V

19/02/2025

66

BLIZZARD ENTERTAINMENT INC

19/02/2025

67

NEW YORK TIMES DIGITAL LLC

19/02/2025

68

CANVA PTY LTD

19/02/2025

69

DEGREED INC.

19/02/2025

70

LNRS DATA SERVICES LIMITED

19/02/2025

71

LEXISNEXIS RISK SOLUTIONS FL INC

19/02/2025

72

SURFSHARK B.V.

19/02/2025

73

TO THE NEW SINGAPORE PTE. LTD.

19/02/2025

74

EZVIZ INTERNATIONAL LIMITED

19/02/2025

75

EVERNOTE GMBH

19/02/2025

76

ASANA, INC.

19/02/2025

78

CHANGE.ORG

19/02/2025

79

PT OCOMMERCE CAPITAL INDONESIA

19/02/2025

80

CGTRADER UAB

19/02/2025

81

ESET, SPOL, S R.O.

19/02/2025

82

TRADINGVIEW, INC

19/02/2025

83

AMPLITUDE INC.

19/02/2025

84

CAMBRIDGE UNIVERSITY PRESS & ASSESMENT UK

19/02/2025

85

PREZI, INC

19/02/2025

87

GRAMMARLY, INC

19/02/2025

88

SALESFORCE.COM SINGAPORE PTE LTD

19/02/2025

89

NETFLIX PTE. LTD.

19/02/2025

90

FREEPIK COMPANY S.L.

19/02/2025

91

EXPEDIA LODGING PARTNER SERVICES SARL

19/02/2025

92

TRAVELSCAPE, LLC

19/02/2025

93

TEAMVIEWER GERMANY GMBH

19/02/2025

94

SCRIBD, INC.

19/02/2025

95

TUNNELBEAR LLC

19/02/2025

96

XSOLLA (USA), INC.

19/02/2025

97

PADDLE.COM MARKET LIMITED

19/02/2025

98

PLURALSIGHT, LLC

19/02/2025

99

AUTOMATTIC INC

19/02/2025

100

WOOCOMMERCE INC.

19/02/2025

101

PIPEDRIVE OU

19/02/2025

102

SHUTTERSTOCK, INC.

19/02/2025

103

SHUTTERSTOCK IRELAND LTD.

19/02/2025

104

OFFGAMERS GLOBAL PTE LTD

19/02/2025

105

ECONOMIST DIGITAL SERVICES LIMITED

19/02/2025

106

NATIVE INSTRUMENTS GMBH

19/02/2025

107

UPCLOUD OY

19/02/2025

108

MEGA LIMITED

19/02/2025

109

AIRBNB IRELAND UNLIMITED COMPANY

19/02/2025

110

TWITCH INTERACTIVE SINGAPORE PRIVATE LIMITED

19/02/2025

111

VONAGE BUSINESS INC

19/02/2025

112

UDEMY INC.

19/02/2025

113

ASK.FM EUROPE LIMITED

19/02/2025

114

HOME BOX OFFICE (SINGAPORE) PTE.LTD.

19/02/2025

115

IQIYI INTERNATIONAL SINGAPORE PTE. LTD.

19/02/2025

116

SPRINGER NATURE CUSTOMER SERVICE CENTER GMBH

19/02/2025

117

SPRINGER NATURE LIMITED

19/02/2025

118

PAYPRO EUROPE LIMITED

19/02/2025

119

JOHN WILEY & SONS, INC.

19/02/2025

120

BIOMED CENTRAL LIMITED

19/02/2025

121

COURSERA, INC.

19/02/2025

123

GROUNDHOG TECHNOLOGIES INC.

19/02/2025

124

CVMAKER B.V.

19/02/2025

125

UNIVERSITY OF LONDON

19/02/2025

126

ZENDRIVE INC

19/02/2025

127

WAVES INC.

19/02/2025

128

MATCH GROUP, LLC

19/02/2025

129

HEWLETT PACKARD INTERNATIONAL SARL

19/02/2025

130

ADOBE SYSTEMS SOFTWARE IRELAND LIMITED

19/02/2025

131

NBA DIGITAL SERVICE INTERNATIONAL, INC.

19/02/2025

132

ALPHA LIT PTE. LTD

19/02/2025

133

COUPA SOFTWARE, INC.

19/02/2025

134

ASIAPLAY TAIWAN DIGITAL ENTERTAINMENT LTD

19/02/2025

135

TAXAMO CHECKOUT LTD

19/02/2025

136

WONDERSHARE GLOBAL LIMITED

19/02/2025

137

EPIC GAMES ENTERTAINMENT INTERNATIONAL GMBH

19/02/2025

138

EPIC GAMES COMMERCE GMBH

19/02/2025

139

AMAZON ADVERTISING LLC

19/02/2025

140

AMAZON SERVICES EUROPE S.A.R.L

19/02/2025

141

UNITY TECHNOLOGIES SF

19/02/2025

142

UPTODATE INC

19/02/2025

143

WPENGINE, INC.

19/02/2025

144

AGODA COMPANY PTE LTD

19/02/2025

145

SUPERCELL OY

19/02/2025

146

TENCENT MUSIC ENTERTAINMENT HONG KONG

19/02/2025

147

HOTJAR LIMITED

19/02/2025

148

GARMIN (EUROPE) LIMITED

19/02/2025

149

COREL CORPORATION

19/02/2025

150

FOXIT SOFTWARE INCORPORATED

19/02/2025

152

TWITCH INTERACTIVE, INC.

19/02/2025

153

NCS PEARSON INC.

19/02/2025

154

DEEPL SE

19/02/2025

155

SQUARESPACE IRELAND LIMITED

19/02/2025

156

TRENDSTREAM LTD

19/02/2025

157

APTOIDE S.A.

19/02/2025

158

NORTONLIFELOCK SINGAPORE PTE LTD

19/02/2025

159

SANDBOX INTERACTIVE GMBH

19/02/2025

160

ZWIFT, INC.

19/02/2025

162

BLACKLANE GMBH

19/02/2025

163

RAZER ONLINE PTE LTD

19/02/2025

164

SOCIAL ONLINE PAYMENTS LIMITED

19/02/2025

165

TRADESHIFT HOLDINGS, INC.

19/02/2025

166

AHREFS PTE. LTD.

19/02/2025

167

POSIT SOFTWARE, PBC

19/02/2025

168

AMAZON EU S.À R.L.

19/02/2025

169

EVERNOTE CORPORATION

19/02/2025

170

LEMON SQUEEZY LLC

19/02/2025

171

PT. FINAL IMPIAN NIAGA

19/02/2025

173

THE WORLD UNIVERSITIES INSIGHTS LIMITED

19/02/2025

174

CLOUDKEEPER (SINGAPORE) PTE. LTD.

19/02/2025

175

DFENG LIMITED

19/02/2025

176

OPTIMISE MEDIA (SEA) PTE. LTD.

19/02/2025

177

FM PRIV LLC

19/02/2025

178

MIDJOURNEY, INC.

19/02/2025

179

ARC GAMES INC.

19/02/2025

180

DEEZER

19/02/2025

181

REBECCA HALL

19/02/2025

182

YOUZU GAMES HONGKONG LIMITED

19/02/2025

183

ARENANET, LLC

19/02/2025

184

NERIS ANALYTICS LIMITED

19/02/2025

185

CIRCLE INTERNET SERVICES, INC.

19/02/2025

186

VIMEO.COM, INC.

19/02/2025

187

TP GLOBAL OPERATIONS LIMITED

19/02/2025

188

BETTERME INTERNATIONAL LIMITED

19/02/2025

189

ACTITECH LIMITED

19/02/2025

191

LUMEN RESEARCH LIMITED

19/02/2025

192

AMAZON JAPAN G.K.

19/02/2025

193

VORWERK INTERNATIONAL & CO. KMG

19/02/2025

194

HUAWEI SERVICE (HONG KONG) CO., LIMITED

19/02/2025

195

SOUNDS TRUE INC

19/02/2025

196

SITEGROUND HOSTING LTD.

19/02/2025

197

BROWSERSTACK INC.

19/02/2025

198

TOTAL SECURITY LIMITED

19/02/2025

199

PEARSON EDUCATION LIMITED

19/02/2025

200

TRAVIAN GAMES GMBH

19/02/2025

201

GETYOURGUIDE DEUTSCHLAND GMBH

19/02/2025

202

GW SOLUTIONS LTD

19/02/2025

203

SERVICIOS COMERCIALES AMAZON MEXICO, S. DE R.L. DE C.V.

19/02/2025

204

1GLOBAL OPERATIONS (NETHERLANDS) BV

19/02/2025

205

WARGAMING GROUP LIMITED

19/02/2025

206

STUDEERSNEL B.V.

19/02/2025

207

JUSTANSWER LLC

19/02/2025

208

TRELLO INC.,

19/02/2025

209

REALTIMEBOARD INC.

19/02/2025

210

PLUGIN BOUTIQUE LIMITED

19/02/2025

211

KAJABI LLC

19/02/2025

 

Regulations:

 

Presentation Slide

 

Q&A

 

Watch webinar explaining the new law

 

Updated: 17062020